Refund policy

At Family Guild Outfitter, every piece we send out is meant to become part of your family's story. If something arrives wrong, we'll make it right.

We offer refunds for:

• Items sent incorrectly
• Damaged or defective pieces

Refund requests must be made within 30 days of your purchase date.

To request a refund, contact us at familyguildoutfitter@gmail.com with your order number and a brief description of the issue. We'll take it from there.

This policy may be updated from time to time without prior notice. For the most current version, reach out to familyguildoutfitter@gmail.com.

To keep your gear looking guild-worthy for years to come, follow the washing and care instructions included with your order.